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Privacy & Data Protection Policy (KVKK & GDPR Compliant)

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Last updated: July 2025

This Privacy Policy explains how Packinfood.com, operated by Okment Global Dış Ticaret Ltd. Şti., collects, processes, and protects your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK - No. 6698).

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1. Who We Are

Packinfood.com is a B2B platform specialized in packaging, food processing machinery, and industrial solutions. The data controller is:

Okment Global Dış Ticaret Ltd. Şti.
Istanbul, Türkiye
📧 Email: info@packinfood.com
📞 Phone: +90 510 221 14 83

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2. What Data We Collect

We collect personal data when you:

  • Submit a contact, quote, sample, or order request form

  • Subscribe to email updates

  • Interact with our website (via cookies)

The data may include:

  • Name & Surname

  • Company Name

  • Email address

  • Phone number

  • Country and address

  • Product interest & quantity

  • Job title, sector

  • IP address & browser info

  • Message content

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3. Why We Process Your Daa

We use your data for the following purposes:

  • To respond to your inquiries and provide requested offers

  • To process sample or order requests

  • To build and manage customer relationships (CRM)

  • To improve our products and services

  • To comply with international commercial and tax regulations

  • For internal analytics and market development

4. Legal Grounds for Processing

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Your data is processed lawfully based on:

  • Your explicit consent (e.g., form submission)

  • Contractual necessity (e.g., product offer or delivery)

  • Legal obligation (e.g., invoicing, archiving)

  • Legitimate interest (e.g., responding to a business request)

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5. Data Sharing

We may share your data only with:

  • Authorized logistics or technical partners

  • CRM or ERP systems (e.g., Odoo platform)

  • Official authorities when legally required

Your data is never sold or transferred for unauthorized marketing.

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6. Data Retention

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Your personal data is retained as long as necessary to fulfill the stated purposes or meet legal requirements.

 

Inactive data is regularly reviewed and anonymized or deleted after a maximum of 24 months of inactivity.

 

7. Your Rights

Under GDPR and KVKK, you have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to data processing

  • File a complaint with your local Data Protection Authority

To exercise these rights, email us at info@packinfood.com.

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8. Cookies and Analytics

We may use basic cookies and tools like Google Analytics to improve performance and user experience. These do not store sensitive personal data.

You can manage your cookie preferences via your browser settings.

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9. Marketing & Communication

When you submit a form, you agree to be contacted regarding your request. We may occasionally send product updates or

promotions related to your business sector. You can opt out anytime via the unsubscribe link or by contacting us.

10. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on www.packinfood.com.

 

Contact Us

For all privacy-related inquiries:

📧 info@packinfood.com
📞 +90 510 221 14 83

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